Customer Risk Management Department Team Lead (EDD group)

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Luminor Group

Being part of the pan-Baltic organization, Customer Risk Management Department Unit Lithuania, EDD Team is looking for a member to work in the areas of AML/CTF on a Team Lead position.

Team Lead will be responsible for managing the team of Specialists and Senior Specialists, whose professional development, high level of commitment and daily performance is the key accountability for ensuring KYC principles and regulatory requirements execution for all customer segments. Main responsibility is operative team management in KYC process execution (incl. planning and monitoring the performance of the unit) within expected quality targets, ensuring service capacity continuity, operational excellence, and compliance.


  • Organize daily job of the team and ensure efficient execution of KYC processes. 
  • Conduct regular team and 1:1 meeting to ensure proper information flow. 
  • Have deep knowledge and understanding of Luminor Risk appetite and AML/CFT standards and implement these into internal processes. 
  • Maintain and improve the AML knowledge and competences for the team and itself.
  • Conduct quality checks of CDD/EDD/OEDD cases and communicate the results.
  • Prepare internal guidelines, instructions and trainings in KYC area. 
  • Initiate and make proposals for possible improvements to direct management to ensure pan-Baltic alignment and process efficiency.
  • Proactively plan, deliver and follow-up of personal tasks timely and according to the set quality standards, budget and Luminor values. 
  • Take responsibility in professional self-development and contribute to own and team performance improvement by constructive feedback and relevant suggestions. 
  • Participate in internal and external projects, workgroups and represent the Unit.

Skills and Experience:

  • Experience and professional skills in KYC area (CDD/EDD/OEDD).
  • Team management experience would be considered as a strong plus.
  • High commitment to the current and prospective team needs, keeping oneself pro-actively updated on the upcoming regulatory changes.
  • Ability and willingness to train, support and coach others.
  • Full working proficiency in local language (Lithuania) and English is required.

Why Luminor? What we can offer you:

  • Dynamic and International working environment that is filled with interesting challenges and opportunities as we build and innovate a new bank together
  • Varied opportunities to support your professional and personal development and growth
  • A competitive benefits package in addition to your salary
  • An additional benefits package for employees after 1 year in the company, which includes additional days of vacation
  • A collaborative and supportive team where you can create and implement ideas
  • A salary range for this position at 2000 - 3000 EUR (Gross*), which is to be determined depending on the level of experience and competencies of the selected candidate.

In case of questions please feel free to contact: the hiring manager: or responsible People Partner:

Please send your application documents in English.

Location: Vilnius

Application deadline is 2021-03-12

Or, know someone who would be a perfect fit? Let them know!

Vilnius, Lithuania

Konstitucijos pr. 21a
09306 Vilnius Directions +370 5 239 3444

Why Work With Us?

Join us if you want to grow your competences and make the change!

  • Wellness & Benefits

    We aim to support, spoil and take care of our employees

  • Additional Days of Vacation

    We provide an additional benefits package for employees after 1 year in the company, which includes additional days of vacation

  • Personal Development

    We provide varied opportunities for your professional and personal development and growth. Average hours spent per year on development for an employee at Luminor – 20

  • Health & Wellness

    We take care of your health – we got your health insurance covered

  • Flexible Working

    The flexible working time and place concept is now part of our culture

Workplace & Culture

Make the Change stands for motivation, 'yes we can' attitude, motivation to get things done and take initiative. It strengthens and complements our value set – curiosity, focus and collaboration, whilst putting them in action. And most importantly – Make the Change is about our people who are here being brave and passionate about making an impact themselves.

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