Customer Risk Management Specialist (EDD group)

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Luminor Group

This is the time full of new opportunities and chances to stand up and bring out the best in you!


Customer Risk Management Lithuania unit is looking for Specialist who will be responsible for KYC, EDD, OEDD process execution within expected quality targets. Execute excellent customer communication in line with settled service quality targets. Escalate specific customer cases to direct management and propose possible solution. The unit plays integral part in the Bank first line of defense against financial crime and you can be a part of it.

 

Responsibilities:

  • Conduct periodic internal account/customer reviews
  • Maintain regular contact with relationship managers to obtain necessary information about customers and account activities
  • Document findings and make recommendations to other business units
  • Initiate and make proposals for possible improvements
  • Conduct quality checks of CDD/EDD/OEDD cases and communicate the results
  • Proactively plan, deliver and follow-up of personal tasks timely and according to the set quality standards, budget and Luminor values
  • Take responsibility in professional self-development and contribute to own and team performance improvement by constructive feedback and relevant suggestions


Skills and experience:

  • University degree in law, economics, finance management or any related field
  • Previous experience and professional skills in KYC area (CDD/EDD/OEDD)
  • High commitment to the current and prospective KYC needs, keeping oneself pro-actively updated on the upcoming regulatory changes
  • Fluency in Lithuanian and English, knowledge of Russian would be considered as a strong plus
  • Suitable interpersonal skills: trustworthiness, ability to maintain confidentiality and to manage sensitive information
  • A keen eye for details, “can-do” attitude and client oriented
  • Ability and willingness to train, support and coach others
  • Taking a responsibility for assuring good co-operation with business and other team members
  • High ethical standards, strong sense of responsibility and commitment to results


Why Luminor? What we can offer you:

  • Dynamic and international working environment that is filled with interesting challenges and opportunities to innovate, as we build a bank together
  • Varied opportunities to support your professional and personal development and growth
  • A competitive benefits package in addition to your salary
  • An additional benefits package for employees after 1 year in the company, which includes additional days of vacation
  • A collaborative and supportive team where you can create and implement ideas
  • A salary range for this position at 1290 EUR to 1930 EUR (Gross*), which is to be determined depending on the level of experience and competencies of the selected candidate

 

 Application deadline is 26th of October

In case of questions please feel free to contact: Jovita.Kavaliūnaitė Jovita.Kavaliunaite@luminorgroup.com (responsible HR).


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Vilnius, Lithuania

Konstitucijos pr. 21a
09306 Vilnius Directions +370 5 239 3444

Why Work With Us?

Join us if you want to grow your competences and make the change!

  • Wellness & Benefits

    We aim to support, spoil and take care of our employees

  • Additional Days of Vacation

    We provide an additional benefits package for employees after 1 year in the company, which includes additional days of vacation

  • Personal Development

    We provide varied opportunities for your professional and personal development and growth. In average we spent 20 hours per year on development for an employee in Luminor

  • Health & Wellness

    We take care of your health – we got your health insurance covered

  • Flexible Working

    The flexible working time and place concept is now part of our culture

  • Learning Resources

    We grant all employees access to our Luminor Library - course collection ranging from Luminor made courses to training produced by world known experts and supported by certificates

Workplace & Culture

Make the Change stands for motivation, 'yes we can' attitude, motivation to get things done and take initiative. It strengthens and complements our value set – curiosity, focus and collaboration, whilst putting them in action. And most importantly – Make the Change is about our people who are here being brave and passionate about making an impact themselves.

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