Specialist in Daily banking Unit Accounts Processing Team LT

Join us and become our newest team member making the change and advancing the world of banking!
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Luminor’s Daily banking unit is searching for a motivated Account processing LT specialist to join our team. We’d like you to be a quick learner and a team player.

This is the time full of new opportunities and chances to stand up and bring out the best in you!

Responsibilities:

  • Produce defined high-quality services efficiently and according to SLA on one or several products within functional area
  • Execute tasks according to defined process descriptions
  • Solve independently typical cases and daily issues of low to mid complexity
  • Contribute to improvement of work processes and improve customer service quality by proposing changes and suggesting ideas
  • Assist other teams in troubleshooting/resolving tasks
  • Execute others important function related with unit's activities according to requests, bank’s requirements etc.
  • Open/close customer’s accounts, change data information, create additional customer’s products according to customer's or bank's requests
  • Process special conditions of customers’ administration (setup and refund)
  • Collect and provide data for 3rd parties (judicial authorities, police and state institutions) and customers according requests
  • Process e-arrest system administration requirements
  • Solve and reply to questions about bank products according to bank rules


Additionally:

You will also be responsible for completing tasks defined and delegated by the team leader and substituting to Expert positions.


Skills and experience:
 

  • High responsibility, preciseness and accuracy
  • Strong customer focus, teamwork, communication and collaboration skills
  • Ability to handle several tasks at the same time, result orientation
  • Proactive work approach and fast learning skills
  • Very good English language skills (both writing and speaking)
  • Basic MS Office skills
  • Higher education degree in Economics, Finance or any related field (could be a student)

 

Why Luminor? What we can offer you:

  • Dynamic and international working environment that is filled with interesting challenges and opportunities to innovate, as we build a bank together
  • Varied opportunities to support your professional and personal development and growth
  • A competitive benefits package in addition to your salary
  • An additional benefits package for employees after 1 year in the company, which includes additional days of vacation
  • A collaborative and supportive team where you can create and implement ideas
  • A salary range for this position at 1040-1300 EUR (Gross*), which is to be determined depending on the level of experience and competencies of the selected candidate

 

 

Application deadline is 30th of November

In case of questions please feel free to contact: the Hiring Manager Edita Deksnienė Edita.Deksniene@luminorgroup.com

Additional information

  • Remote status

    Flexible remote

Or, know someone who would be a perfect fit? Let them know!

Vilnius, Lithuania

Konstitucijos pr. 21a
09306 Vilnius Directions +370 5 239 3444

Why Work With Us?

Join us if you want to grow your competences and make the change!

  • Wellness & Benefits

    We aim to support, spoil and take care of our employees

  • Additional Days of Vacation

    We provide an additional benefits package for employees after 1 year in the company, which includes additional days of vacation

  • Personal Development

    We provide varied opportunities for your professional and personal development and growth. In average we spent 20 hours per year on development for an employee in Luminor

  • Health & Wellness

    We take care of your health – we got your health insurance covered

  • Flexible Working

    The flexible working time and place concept is now part of our culture

  • Learning Resources

    We grant all employees access to our Luminor Library - course collection ranging from Luminor made courses to training produced by world known experts and supported by certificates

Workplace & Culture

Make the Change stands for motivation, 'yes we can' attitude, motivation to get things done and take initiative. It strengthens and complements our value set – curiosity, focus and collaboration, whilst putting them in action. And most importantly – Make the Change is about our people who are here being brave and passionate about making an impact themselves.

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