Join our team as a Customer Risk Management Specialist (KYC group) in Vilnius!

Yes, you can! That's our attitude towards our work, ambitions, ideas and relationships. We, at Luminor, believe that anyone has the potential to achieve big things and we encourage everyone to achieve them – professionally and personally. 

KYC Specialist Customer Risk Management Lithuania unit is looking for Specialist who will be responsible for KYC, EDD, OEDD process execution within expected quality targets. Execute excellent customer communication in line with settled service quality targets. Escalate specific customer cases to direct management and propose possible solution. The unit plays integral part in the Bank first line of defence against financial crime and you can be a part of it.

What You Will Do:

•  Communication with customers via remote channels (telephone, e-mail, internet banking) to collect necessary information 
• Working with banking systems 
• Conducting periodic internal account/customer reviews 
• Maintain regular relationship with other peers in organization 
• Participating in internal and external projects, workgroups.

What We Expect: 

• At least 1 year of experience and professional skills in KYC/AML area (CDD/EDD/OEDD))
• Initiative, responsible and pro-active 
• Positive and enthusiastic “Can- do” attitude
• Strong sense of ownership 
• Understanding of different business models, customer types, country risks 
• Fluency in Lithuanian and English, knowledge of Russian would be considered as a strong plus.

What We Offer:

• Flexibility. Flexible working hours, remote work and possibility to work from anywhere in EU, Iceland, Switzerland and UK (in total 90 days per year)
• International teams. Teams that go outside Pan-Baltic borders where people value challenging work together with good humour and having fun
• More vacation. Additional week of vacation available to all employees who have been in the company for 1 year or more
• Volunteer time off. We care about giving back to society, therefore, you will get additional days off for volunteering purposes
• Paid leave. We are proud of our employees who are participating in military trainings. Therefore, Luminor offers 30 fully paid calendar days for military trainings every year
• Health benefits. A competitive benefits package in addition to your salary that includes health insurance after first 3 months pass in all three Baltic states as well as Health days in case of your absence due to sickness without doctor note needed
• Wellbeing. Access to tools and resources that help to feel good and be productive at work and in life
• Professional growth. Internal and external training programs, workshops, conferences, online training etc.
• Gross salary. 1990-3040 EUR/month, which is to be determined depending on your level of experience and competencies

Application deadline is 31st of May. We are looking for a candidate primarily already located within Baltics and please apply with your CV in English

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