Internship in Customer Service
Discover your dream path & kick off your career in banking!
Discover Your Path with Luminor!
Yes, you can! We, at Luminor, believe that anyone has the potential to achieve big things and we are excited to give you a chance to rock through life while working in a bank!
Get ready for an epic paid Summer Internship diving into the dynamic world of banking! You'll tackle real team projects and collaborate with fellow interns on a Pan-Baltic scale. It's all about hands-on experience and awesome teamwork. Let's make this summer unforgettable!
Complete your internship in the heart of our business – working with clients. This team provides services to everyday people and small businesses in the Baltics. There you'll get to tackle real-life problems and provide the best solutions for our customers.
Customer Service Intern
You will greet our customers at the customer service center and provide the best service, consultations for our customers in daily banking questions. In addition, you will be responsible for managing the customer flow at the customer service center itself. You will consult and direct customers to digital solutions and educate them to use banking services remotely.
We are looking for interns in our three branches in Latvia (Rīga, Liepāja and Daugavpils).
You will gain your first working experience in banking sector and excellent customer service standards, as well as you will get experience in high technology advanced customer service via various remote communication channels.
We expect you to have clear understanding about customer service and welcoming process, structured approach to work, willingness to help, ability to listen and find solutions. Fluent Latvian is required in spoken and written communication.
This is a 100% on-site internship and please apply if you will be able to come to the office or our branches for the entire duration of your internship.
What We Offer:
- 3 month duration. Starting as soon as possible until 29th of August
- International teams. Teams that go outside Pan-Baltic boarders where people value challenging work together with good humour and having fun
- Pan-Baltic project exposure. Opportunity to work on a Pan-Baltic internship project with fellow interns
- Educational & Leadership sessions. Access to resources & workshops that help to be productive at work and in life, while also being educational
- Professional growth. Internal and external training programs, workshops, conferences, online training etc.
- Gross salary. 850 EUR/month
Application deadline is 24th of May.
- Division
- Retail Banking
- Role
- Latvian Customer Relationship Management
- Locations
- Riga, Latvia , Liepāja, Latvia, Daugavpils, Latvia
- Employment type
- Internship
Yes, you can! That's our attitude
Towards our work, ambitions, ideas and relationships. We, at Luminor, believe that anyone has the potential to achieve big things and we encourage everyone to achieve them – professionally and personally.
Whoever you are, and whatever your role is, with Luminor you will get a once-in-a-lifetime opportunity to literally build a local banking champion.
About Luminor Group
Luminor is the leading independent bank in the Baltics and the third-largest provider of financial services in our region. We serve the financial needs of individuals, families, and companies. Just like our home markets of Estonia, Latvia, and Lithuania we are young, dynamic, and forward looking.
Luminor has a strong and capable team that is committed to achieving our strategic objectives. We are dedicated to supporting sustainable growth in the Baltic region by providing a long-term commitment to businesses and individuals.
Internship in Customer Service
Discover your dream path & kick off your career in banking!
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