Join our team as a Merchant Sales Advisor!

Yes, you can! That's our attitude towards our work, ambitions, ideas, and relationships. We at Luminor believe that anyone has the potential to achieve big things and encourage everyone to achieve them – professionally and personally. 

Whoever you are and whatever your role is, with Luminor, you will get a once-in-a-lifetime opportunity to build a local banking champion.

As Merchant Sales Advisor you will be responsible for actively managing the Merchant sales unit pipeline, recommending and driving appropriate actions for income and volumes realization, and taking responsibility for delivering a strong business results.

What You Will Do:

• Build strong relationships and sales pipeline with bank customers based on good understanding of Acquiring services, especially POS and E-Commerce, market environment and customer needs
• Pro-actively: a) scrolling of Luminor portfolio and upselling, b) outbound calls/meeting/offers to non Luminor customers, c) campaigns
• Re-active: a) managing customer inquires and RFPs, b) defend portfolio
• Pro-active review: a) Q basis of non profitable customers 
• Define business needs, recommend and drive necessary changes or improvements together with business/products development stakeholders
• Understand and ensure compliance and KYC requirements when developing new relationships
• Identify training needs, share and coach relevant CM product know-how within organization
• Actively contribute to the competence building within team to support the further development of the personal and business skills;
• Plan, deliver and follow-up of your personal tasks proactively, timely and according to the set quality standards, budget and Luminor values.

What We Expect: 

•  1-2 years experience in building strong sales results (new income, new deals, etc.)
•  Thorough knowledge of Acquiring services
• Sales skills: uncover customer needs, relate benefits to product/service features, handle objections and close the sale.
• Products and projects driving skills: ability to drive projects or products towards whole organization
• Active sales skills
• Strong problem solving and relationship building skills
• Readiness to take ownership and long-term results orientation
• Fluent English and Lithuanian is required in spoken and written communication.

What We Offer:

• Flexibility. Flexible working hours, remote work, and a possibility to work from anywhere in the EU, Iceland, Switzerland, and the UK (in total 90 days per year)
• International teams. Teams that go outside Pan-Baltic borders where people value challenging work together with good humor and having fun
• More vacation. Additional weeks of vacation are available to all employees who have been in the company for 1 year or more
• Volunteer time off. We care about giving back to society, therefore, you will get additional days off for volunteering purposes
• Paid leave. We are proud of our employees who are participating in military training. Therefore, Luminor offers 30 fully paid calendar days for military training every year
• Health benefits. A competitive benefits package in addition to your salary that includes health insurance after the first 3 months pass in all three Baltic states as well as Health days in case of your absence due to sickness without a doctor's note needed
• Wellbeing. Access to tools and resources that help you feel good and be productive at work and in life
• Professional growth. Internal and external training programs, workshops, conferences, online training, etc.
• Special Offer for Luminor products & services. Enjoy special offers & pricing for products and services provided by Luminor
• Gross salary. 2150 - 2690 EUR/month, which is to be determined depending on your level of experience and competencies

The application deadline is the 18th of May. Please apply with your CV in English and PDF format!

***