Join our team as a Product Manager

Yes, you can! That's our attitude towards our work, ambitions, ideas, and relationships. We at Luminor believe that anyone has the potential to achieve big things and encourage everyone to achieve them, professionally and personally. 

Whoever you are and whatever your role is, with Luminor, you will get a once-in-a-lifetime opportunity to build a local banking champion.

Accounts and Deposit team is responsible for the following business areas: deposit products, account products, product packages, customer on-boarding process, and customer off-boarding process. This role will focus on creating, designing and implementing pan-Baltic Accounts and Deposit processes supporting the strategic goals of Luminor Group. 

What You Will Do:

• Develop and execute the respective product area business strategy with stakeholders
• Define and maintain target product portfolio, streamlining the existing product list, as well as participating in setting pricing logic in respective product area
• Identify customer needs, follow market trends and develop ideas for execution
• Be responsible for end-to-end business process design and process efficiency in respective product area
• Own and develop respective area product systems according to created and agreed investment roadmap
• Participate in various IT and business projects according to pre-agreed allocation as subject matter expert
• Share responsibility with country organization and digital banking for customer satisfaction and experience
• Train the frontline employees and build bases for first line of support within sales teams in countries and offering second line of support in respective product area
• Represent Bank regarding respective product area in external organizations, vendor discussions etc.
• Proactively plan, deliver and follow-up of own personal tasks timely and according to the set quality standards, budget and Luminor values
• Proactively participate in the identification and assessment of risks associated with the business activities, including development of risk mitigation measures in the assigned areas of responsibility
• Advise on various regulatory and business development projects: support with alignment, documentation and implementation of changes and interpretation of regulatory requirements to the business
• Monitor compliance with external and internal regulations across Luminor Group by carrying out compliance assurance and integrity reviews and tests
• Collaborate with other units to manage identified process and/or compliance gaps, issues and risks and to implement action plans and recommendations
• Contribute to team and company performance through effective collaboration and acting with energy, enthusiasm and commitment
• Take responsibility in professional self-development and contribute to own and team performance improvement by constructive feedback and relevant suggestions
• Contribute to team and company performance through effective collaboration and acting with energy, enthusiasm and commitment
• Substitute your team members
• Perform other tasks relevant to the role given by direct manager and/or functional manager

What We Expect: 

• Expertise on trends in accounts, deposits and other Daily Banking product areas
• Fluency in trends related to the digital solutions used in accounts and deposit products area
• Deep knowledge about Baltic Daily Banking market
• Good and up to date understanding of accounts and deposit area related regulations
• Readiness to take and bear ownership and responsibility
• Good negotiation and presentation skills, as well as good understanding of customer needs
• Development focus, ability to translate strategic business thinking into IT language
• Fluent English is required in spoken and written communication due to working on the Pan-Baltic level 

What We Offer:

• Flexibility. Flexible working hours, Hybrid work, and the possibility to work from anywhere in the EU, Iceland, Switzerland, and the UK (in total 90 days per year)
• International teams. Teams that go outside Pan-Baltic borders, where people value challenging work together with good humor and having fun
• More vacation. Additional weeks of vacation are available to all employees who have been in the company for 1 year or more
• Volunteer time off. We care about giving back to society, therefore, you will get additional days off for volunteering purposes
• Paid leave. We are proud of our employees who are participating in military training. Therefore, Luminor offers 30 fully paid calendar days for military training every year
• Health benefits. A competitive benefits package in addition to your salary that includes health insurance after the first 3 months pass in all three Baltic states, as well as Health days in case of your absence due to sickness without a doctor's note needed
• Wellbeing. Access to tools and resources that help you feel good and be productive at work and in life
• Professional growth. Internal and external training programs, workshops, conferences, online training, etc.
• Special Offer for Luminor products & services. Enjoy special offers & pricing for products and services provided by Luminor
• Gross salary. 2130-2600 EUR/month, which is to be determined depending on your level of experience and competencies

The application deadline is the DDth of the Month. We are looking for a candidate primarily already located within the Baltics. Please apply with your CV in English and PDF format!