Join our team as an EDD Operations Specialist!

Yes, you can! That's our attitude towards our work, ambitions, ideas, and relationships. We at Luminor believe that anyone has the potential to achieve big things and encourage everyone to achieve them, professionally and personally. 

Whoever you are and whatever your role is, with Luminor, you will get a once-in-a-lifetime opportunity to build a local banking champion.

Your mission is to safeguard our company by uncovering hidden risks and ensuring we make informed, responsible decisions. As our EDD specialist, you help protect our reputation and keep our business compliant, ethical, and secure.

How You Will Make an Impact: 

• Conduct account/customer reviews (Enhanced Due Diligence) using Luminor’s systems, public data bases and internal information according to internal guidelines and procedures

• Validate and enter received information into banking systems according to internal guidelines and procedures using tools provided by Luminor

• Communicate with customers via remote channels (e-mail, internet banking) to collect necessary information according to internal guidelines and procedures

• Document findings and make recommendations to other business units according to procedures

• Complete detailed documentation of steps taken through account/customer review, investigation, and escalation process, as well as documentation of information gathered during the investigation process within Luminor systems

• Contribute to the preparation of materials and presentation of customers in the Customer Risk Committee

• Maintain contact with relevant structural units responsible for communication with customers to obtain information about customer’s activity

• Provide support to Structural Units on CDD/EDD/OEDD/KYC matters
  

What Makes You a Great Fit:

• 1-2 years experience with banking or other relevant industry where is required professional skills in KYC/EDD/OEDD/ML & etc

• High commitment to the current and prospective CDD/EDD/OEDD/KYC needs, keeping pro-actively updated on the upcoming regulatory changes

• High ethical standards, integrity, good reputation and commitment to best practices

• Excellent communication skills, both verbal and written

• Fluent Estonian and English is required in spoken and written communication due to working on the Pan-Baltic level 

Why You Will Love Working Here:

• Flexibility. Flexible working hours, Hybrid work, and the possibility to work from anywhere in the EU, Iceland, Switzerland, and the UK (in total 90 days per year)

• International teams. Teams that go outside Pan-Baltic borders, where people value challenging work together with good humor and having fun

• Culture. You’ll be joining a team where things move fast, ideas flow freely, and change is part of the everyday. It’s a dynamic environment that keeps you learning, growing, and never bored

• More vacation. Additional weeks of vacation are available to all employees who have been in the company for 1 year or more

• Volunteer time off. We care about giving back to society, therefore, you will get additional days off for volunteering purposes

• Paid leave. We are proud of our employees who are participating in military training. Therefore, Luminor offers 30 fully paid calendar days for military training every year

• Health benefits. A competitive benefits package in addition to your salary that includes health insurance after the first 3 months pass in all three Baltic states, as well as Health days in case of your absence due to sickness without a doctor's note needed

• Wellbeing. Access to tools and resources that help you feel good and be productive at work and in life

• Professional growth. Internal and external training programs, LinkedIn learning, workshops, conferences, online training, etc

• Special Offer for Luminor products & services. Enjoy special offers & pricing for products and services provided by Luminor

• Gross salary. 2,000-2,500 EUR/month, which is to be determined depending on your level of experience and competencies

The application deadline is the 31st of December. We are looking for a candidate primarily already located within the Baltics. Please apply with your CV in English and PDF format!