Join our team as an Account Manager!

Yes, you can! That's our attitude towards our work, ambitions, ideas and relationships. We, at Luminor, believe that anyone has the potential to achieve big things and encourage everyone to achieve them – professionally and personally. 

Whoever you are, and whatever your role is, with Luminor you will get a once-in-a-lifetime opportunity to build a local banking champion.

Responsibilities:

• Responsible for welcoming PB customers, clarifying customer needs and providing service according to Luminor's customer service standard and procedures;
• Provides solutions and sells bank products and services
• Follow Luminor's values(curiosity, focus and collaboration) with colleagues and clients
• Maintain level of theoretical and practical knowledge according to job description
• Performance of work duties according to the internal rules and instructions set by the employer
• Carrying out other work duties relating to the basic tasks of the position, according to orders of the head of the unit and/or team lead within the limits of working time
• Provide daily tasks support to private banker, taking care of customer relationships
• Provide professional and successful meetings with customers
• Provide customers with daily banking services.

Skills and experience:

• Higher education: Business management, Economy or other
• Knowledge of banking services and products
• Excellent communication skills (oral and written)
• Achieving results and meets customer expectations
• Growth, development-oriented
• Flexibility, openness to change
• Create relationships and contacts
• Customer-facing
• Readiness to take responsibility
• Solution-oriented
• Lithuanian language is mandatory and Advanced English language skills. 

What We Offer:

• Flexibility. Flexible working hours, remote work and a possibility to work from anywhere in the EU, Iceland, Switzerland and the UK (in total 90 days per year)
• International teams. Teams that go outside Pan-Baltic borders where people value challenging work together with good humour and having fun
• More vacation. Additional week of vacation are available to all employees who have been in the company for 1 year or more
• Volunteer time off. We care about giving back to society, therefore, you will get additional days off for volunteering purposes
• Paid leave. We are proud of our employees who are participating in military training. Therefore, Luminor offers 30 fully paid calendar days for military training every year
• Health benefits. A competitive benefits package in addition to your salary that includes health insurance after the first 3 months pass in all three Baltic states as well as Health days in case of your absence due to sickness without a doctor's note needed
• Wellbeing. Access to tools and resources that help to feel good and be productive at work and in life
• Professional growth. Internal and external training programs, workshops, conferences, online training etc.
• Gross salary. 2110-3170 EUR/month, which is to be determined depending on your level of experience and competencies

The application deadline is 31st of the January. We are looking for a candidate primarily already located within the Baltics please apply with your CV in English and PDF format!

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